Version 2026-12-01. This is the same text you accept when you install CyberGuard360. The publisher is CyberGuard360.
These terms are a legal agreement between you ("you", "the user") and CyberGuard360 ("we", "us", "the Publisher"). They cover the CyberGuard360 desktop software for Windows (the "Software"), the always-on protection service installed with it, the licence server, the website and customer dashboard, in-app purchase, updates, remote configuration and in-app support (together, the "Service").
Please read them carefully. By ticking "I accept" in the setup program, by installing or using the Software, or by buying a licence, you confirm that you have read and agree to these terms and to our Privacy notice. If you do not agree, do not install or use the Software.
You must be at least 18 years old, or have a parent or guardian accept on your behalf. If you accept for an organisation, you confirm that you are allowed to bind it.
Subject to these terms and payment of the applicable fee, we grant you a personal, non-exclusive, non-transferable, revocable licence to install and use the Software on up to the number of Devices that your Plan allows, for the paid term.
The Software is licensed, not sold. We and our licensors keep all ownership and intellectual property rights.
CyberGuard360 does not have a free trial. After installation the Software asks you to register with your name, email address, mobile number and the serial key you received when you bought a licence. Until a licence is registered, the Software stays locked.
Prices are in Indian rupees and are shown before GST. GST at the rate in force (currently 18%) is added at checkout and shown on your tax invoice. CGST and SGST or IGST apply according to your state.
Payment is taken online by our payment partner Razorpay (card, UPI, net banking, wallets). Your card or UPI details go directly to Razorpay and are never seen or stored by us. We create your licence only after the payment is confirmed by the payment provider.
Plans are prepaid for one year. They do not renew automatically and we never charge you again unless you buy again. We may change prices for future purchases; the price you saw at checkout applies to that purchase.
You may buy on our website or from inside the Software. Either way, your licence key is generated automatically after payment, shown on the receipt page and in your customer dashboard, and emailed to the address you gave. You are responsible for giving a correct email address and for checking your spam folder.
A licence is valid for one year from the day you buy it (or, for a key bought from a reseller, from the day it is first activated). When the term ends, the Software stops working until you renew.
To renew, buy again with your existing key or use the renewal button in your dashboard or in the Software. The new year is added after the time that remains, so nothing is wasted, and your key and registration stay the same. We email you (to the address your licence is registered to) and the Software shows a notice 30, 15, 7 and 1 day before the term ends, and again when it has ended.
To activate, you enter your name, email address, mobile number and licence key in the Software. The first activation registers the licence to you: from then on the licence belongs to you alone and can be activated only with the same email address, on up to the number of Devices your Plan allows. If you bought on our website, the email address must be the one you bought with. A licence that is already registered to someone else cannot be activated by anyone else; contact support if you need to correct a registration.
The Software sends your registration details, the key, a device code derived from your Windows machine identity, a device name and the Software version to the licence server over a secure connection. The server verifies the key automatically and, if it is valid and a seat is free, activates the Device, emails you a confirmation and returns a digitally signed licence lease.
Leases are short (up to 14 days) and are renewed in the background. If the Device stays offline longer than the lease allows, Pro features pause until it can reach the licence server again.
Each activated Device uses one seat. You can release a Device from the Software (Pro licence > Deactivate), from your dashboard, or by asking support. We may block a Device or key that is used in breach of these terms.
The Software asks the licence server for a signed configuration. Using it we may switch individual features on or off, limit a feature to certain plans, versions or a percentage of Devices, show announcements, show a maintenance message, require a minimum Software version, and switch support tickets on or off. We do this to roll out features safely, to fix faults, to respond to security problems and to comply with law.
We will try to keep protection running. In an emergency (for example a faulty release that harms Devices) we may pause a feature, including real-time protection or behaviour monitors, until a fix is published. Switching a feature off is not a breach of these terms, but we will restore it as soon as it is safe.
With an active licence the Software offers signed updates. Each update is verified with two independent digital signatures and its file hashes before it is installed. Some updates may be marked mandatory for security reasons. Without an active licence you can see that an update exists but you cannot download it. We may change, add or remove features, and we do not promise any particular feature or version.
By installing the Software you agree that it may, on your Device:
You can stop, pause or uninstall these functions at any time from the Software or from Windows Settings > Apps.
Full details are in our Privacy notice. In short:
We do not sell your data. We share it only with service providers that help us run the Service (for example the payment provider and email delivery) and when the law requires.
Licensed users can send support requests from inside the Software (Help and Support) and read replies there and by email. Support is provided on a reasonable-efforts basis. Do not include passwords, full licence keys or other sensitive data in a request.
The Software includes or uses third-party components, including the BouncyCastle cryptography library, the llama.cpp inference engine, the Qwen model, the Microsoft Visual C++ Redistributable and others listed in the THIRD-PARTY-NOTICES file shipped with the Software. They stay under their own licences. Post-quantum algorithms are provided by experimental implementations that are not FIPS-validated. Payments are processed by Razorpay under its own terms. Windows, Microsoft Defender and the CISA catalogue belong to their owners.
No security product can stop every attack. The Software may miss a threat (false negative) or flag a safe item (false positive). Detection depends on the information available to it, on your settings and on Windows itself. We do not promise that the Software will be uninterrupted, error-free or compatible with every program, driver or hardware. Results such as risk scores and posture ratings are guidance, not a guarantee of safety.
You may ask for a full refund within 7 days of purchase by contacting support with your order number. A refund cancels the licence and marks the GST invoice as cancelled. Refunds go back through the payment provider and can take 5 to 7 working days. See the Refund policy for details. Outside that window refunds are at our discretion unless the law gives you a right to one.
This agreement lasts until it ends. We may suspend or end your licence, block a Device, or refuse service if you breach these terms, if a payment is reversed or charged back, if a key is shared or resold, or if the law requires. You may end it at any time by uninstalling the Software. When it ends you must stop using the Software and delete your copies. Sections that by their nature should survive (ownership, disclaimers, limits of liability, governing law) continue to apply.
To the fullest extent the law allows, the Software and the Service are provided "as is" and "as available", without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, accuracy, non-infringement and uninterrupted operation. Nothing here removes rights you cannot give up under consumer protection law.
To the fullest extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive loss, or for loss of data, profit, business or goodwill, arising from your use of the Software or the Service, even if we were told it could happen. Our total liability for any claim is limited to the amount you paid for the current licence term. Nothing in these terms limits liability that cannot be limited by law, including for fraud or for death or personal injury caused by negligence.
We may update these terms, for example when we add features or when the law changes. We will show the new version in the setup program and on our website with its date. If you keep using the Software after a change takes effect, you accept the new terms. If you do not agree to a change, stop using the Software and ask for a refund of the unused term.
These terms are governed by the laws of India. The courts at the Publisher's registered place of business have exclusive jurisdiction, subject to any mandatory consumer rights you have to bring a claim elsewhere. Please contact support first so we can try to resolve a problem informally.
These terms, together with the Privacy notice and Refund policy, are the whole agreement between you and us about the Software. If a part is found unenforceable, the rest stays in force. If we do not enforce a right, we have not given it up. You may not transfer your rights under these terms without our written consent; we may transfer ours as part of a business sale.
For help or questions about these terms, contact support using the email on our website's Support page, or send a request from inside the Software under Help and Support.